A one-day course.

Topics covered:

• An initial Personal Profile analysis using a computer based system, to assess:
  • natural behaviour patterns and how this is modified in the work environment
  • style of managing work relationships
  • organisation & planning
  • motivation
  • communication
  • decision making
  • overview
  • advantages and disadvantages of the candidate’s style
  • stress analysis
  • simulated behavioural traits
• 4 Types of behaviour:
  • aggressive
  • passive
  • manipulative
  • assertive
• Know your own strength and the value of others
• Explosive Conflicts and what causes conflict?
• Motivation:
  • what makes a good motivator?
  • what is wrong with today’s workers?
  • why employees don’t get the job done
  • 5 levels of need
• Creating a vision. What is yours?
• How to use the styles of:
  • pioneer
  • wheeler dealer
  • captain
  • systems thinker
• How to negotiate your way to a result
• Interpersonal skills
• Positive thinking & positive words
• How to present yourself :
  • preparation
  • your style
  • listening skills
  • questions
  • the environmen