A one-day course.

Topics covered:

• The 3 simultaneous actions in meetings
  • task activity
  • maintenance
  • team-working
• 5 barriers to the above.
• The agenda.
• The hidden agenda!
• Minute taking.
• Reactive and proactive work.
• Priorities.
• Communicating and listening.
• Targets.
• Time-management model.
• Brainstorming (the golden rules).
• Tools for quick and effective problem solving.
• Tools for quick and effective goal achievement.
• Tips on altering the way we do things now.